- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …ensure customer satisfaction, continuous improvement, and alignment with program objectives. The Service Desk Lead provides supervisory and operational ... ensures quality service delivery, and serves as the primary escalation point for service desk issues. The Lead works closely with the Service Desk… more
- Wipfli LLP (Lincolnshire, IL)
- …find a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member ... improves ticket quality, and supports team training and documentation efforts. The Service Desk Lead acts as a mentor, facilitates daily operations, and… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- Zurich NA (Schaumburg, IL)
- …+ Ensure end user engagement by managing the post-ticket survey feedback process. + Support Service Desk Lead in routine audit and data analysis. + Leverage ... Lead 129845 Zurich is currently searching for a Service Management Analyst to work out of our North...Management Analyst will work under general supervision to ensure Service Desk and Incident Handling service… more
- Vantage Specialty Chemicals (Deerfield, IL)
- …vulnerability management, and third-party risk across both IT and OT systems. **End-User Support & Service Desk ** + Lead global service desk ... technology leader responsible for global IT infrastructure, cybersecurity, desktop support, and service desk functions. This role ensures secure, resilient, and… more
- HUB International (Chicago, IL)
- …application performance and develop recommendations for corrections and improvements + Coordinate with Service Desk lead on introduction of new applications ... documentation for both the immediate team as well as the first level Service Desk team + As required, coordinate activities with technical support staff and… more
- CAI (Springfield, IL)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- Marriott (Chicago, IL)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- Pediatrics On Demand Inc (Oak Lawn, IL)
- …patient care and customer service . We are currently seeking a bright front desk receptionist that can bring the customer service level to the highest ... Leaders". We are currently searching for a part-time Front Desk Receptionist to cover our 12-hour weekend shifts from...tardy issues per shift as required + Maintain excellent attendance- lead by example + Other duties as required Requirements:… more
- Pediatrics On Demand Inc (Oak Lawn, IL)
- …patient care and customer service . We are currently seeking a bright front desk receptionist that can bring the customer service level to the highest ... Tomorrow's Leaders". Hourly: $18-$20 Depending on Experience 12 hour shifts Front Desk Responsibilities: + Welcomes patients and visitors by greeting patients and… more