- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- The Tier 2 Technical Support Operations Analyst ...resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and categories to ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...or other IT related field. + Minimum of three ( 3 ) years of experience in application / infrastructure design,… more
- Oracle (Springfield, IL)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added… more
- Oracle (Springfield, IL)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. ** Analyst , Technical Success Manager - Healthcare** **Why We Have This Role** The ... customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager, you...Resume** + Bachelor's degree from a competitive university + 3 + years experience working in a technical ,… more
- Baylor Scott & White Health (Springfield, IL)
- …Governance Analyst provides data analytics, data management, data architecture support and alignment. This role is responsible for designing, implementing, and ... **JOB SUMMARY** The Sr. Data Governance Analyst plays a key role in advancing BSWH...leverages advanced analytical tools to uncover meaningful insights that support strategic initiatives and performance improvements. Partnering with stakeholders… more
- Oracle (Springfield, IL)
- …and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A ... Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3 .0 GPA OR (for Applications) proven professional/ technical… more
- Hilton (Springfield, IL)
- …Hilton's sales, revenue management, call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and technical ... take ownership of:** + Queue Productivity - The Sr\. Analyst team monitors common questions and themes to operate...operations, the travel industry, revenue management systems, or a technical support capacity\. + Experience in Excel… more
- Oracle (Springfield, IL)
- …Technology, Engineering, or related field. + 4+ years of experience in a technical support or analytics engineering role. Hands-on experience with: + Oracle ... while serving as an advocate for customer needs. The Support Engineer will provide technical expertise and...opinion 2. Short term disability and long term disability 3 . Life insurance and AD&D 4. Supplemental life insurance… more
- Oracle (Springfield, IL)
- …Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support , business solution implementation and risk manager to assure the ... by Oracle, our partners, and our customers as the technical support expert in Oracle product usage...opinion 2. Short term disability and long term disability 3 . Life insurance and AD&D 4. Supplemental life insurance… more
- Capital One (Chicago, IL)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Principal Data Analyst - Card At Capital One, data is... at Capital One you will leverage analytic and technical skills to innovate, build, and maintain well-managed data… more