- Humana (Indianapolis, IN)
- …part of our caring community and help us put health first** The Bilingual Claims Research & Resolution Representative 2 manages claims operations ... the resolution to a pending call.** The Claims Research & Resolution Representative...your skills to make an impact** **Required Qualifications** + ** Bilingual (Spanish / English) (see Language Proficiency Testing below)**… more
- Mass Markets (IN)
- …contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems ... issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Datavant (Indianapolis, IN)
- …information related telephone calls and inquiries accurately and timely. + Review, research , resolve and respond to inquiries that are received via telephone, email ... or written correspondence. + Document all calls, inquiries and resolution in detail in appropriate areas of our software systems. + Follow all department and/or site… more