- GAP Solutions Inc (Indianapolis, IN)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contract compliance, managing overall program execution, and leading a team of Sr. and Jr. Customer Service Representatives. The… more
- Prysmian (Indianapolis, IN)
- …Corporate Procurement and supplier performance tracking + Supervise the Distribution Center Lead responsible for all distribution operations, including ... Prysmian is the world leader in the energy and telecom cable systems...supporting the manufacturing of Energy cables. **Job Objectives** + Lead Supply Chain team emphasizing safety, performance,… more
- Humana (Indianapolis, IN)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... Requires cross departmental collaboration, and conducts briefings and area meetings. The Call Quality team engages associates and operational leaders alike to… more
- Leidos (Indianapolis, IN)
- …**Preferred Qualifications:** + Experience with HUD-subsidized multifamily apartments or public housing + Call Center (Omnichannel) **Join our team and enjoy ... Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban...opportunities to foster professional development Leidos is a global leader providing solutions to make the world safer, healthier,… more
- Leidos (Indianapolis, IN)
- …and their role in supporting contact center operations + Understanding of call center workflows, KPIs, and metrics such as customer satisfaction, first ... security standards, and work with the Government security clearance team to manage staff clearances + Lead ... environment + Relevant industry certifications such as Certified Call Center Manager (CCCM), Certified Customer Experience… more
- Kyndryl (Indianapolis, IN)
- …time, and enhanced customer satisfaction. **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
- Leidos (Indianapolis, IN)
- …IVR, chatbots, live chat, VOIP telephony, and ACD systems + Understanding of call center workflows, KPIs, and metrics such as customer satisfaction, first ... guide the way we do business. The Leidos Civil team is seeking an accomplished **Contact Center ... call resolution, and average handle time + Ability to… more
- Otsuka America Pharmaceutical Inc. (Indianapolis, IN)
- **Senior Director, Early Development Team Lead ** **Role Summary:** The Early Development Team (EDT) Lead is a critical role - working to deliver Otsuka's ... cross-functional teams (Matrix) or complex organizations. - Objective matrix team leader with demonstrated ability to frame...you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe… more
- Amazon (New Carlisle, IN)
- …efficiently manage the operations budget and expenditures - Routinely operate as the afterhours on- call Data Center Facility Manager for the data centers in the ... people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain...own them to completion. We are seeking an Data Center Facility Manager to serve as a technical resource… more
- Amazon (New Carlisle, IN)
- …install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. ... people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain...to completion. Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations.… more
