• Director , Customer…

    Prime Therapeutics (Indianapolis, IN)
    … Director , Customer Experience & Omnichannel **Job Description** The Director Customer Experience & Omnichannel leads a team to identify ... problems and help them to achieve their goals. This position develops Customer Experience strategies for multiple customer types (member, clients, health… more
    Prime Therapeutics (09/04/25)
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  • Associate Director , Commercial Data…

    Otsuka America Pharmaceutical Inc. (Indianapolis, IN)
    **Job Summary** The Associate Director (AD), Commercial Data Management (CDM) within Data Enablement (DE) for Business Analysis (BA) is accountable for strategically ... and utility of Otsuka's data assets. **Job Description** Reporting to the Director CDM, this role will be responsible for providing strategic insight and… more
    Otsuka America Pharmaceutical Inc. (08/13/25)
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  • Enterprise Contact Center Deputy Director

    State of Indiana (Indianapolis, IN)
    Enterprise Contact Center Deputy Director Date Posted: Sep 10, 2025 Requisition ID: 465280 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling ... agencies so that they can better serve our mutual customer , the Hoosier taxpayer. IOT will also act as...and innovation. Role Overview: The Enterprise Contact Center Deputy Director plays a pivotal leadership role in overseeing the… more
    State of Indiana (09/11/25)
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  • Director , Consult Partner - Contact Center…

    Kyndryl (Indianapolis, IN)
    …such as Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for ... center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive modernization of… more
    Kyndryl (07/29/25)
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  • Enterprise Data Architect, Director

    Sallie Mae (Indianapolis, IN)
    …harness data for transformative outcomes, such as predictive insights, personalized customer experiences across omnichannel , and operational efficiencies. **What ... employees in this role._ **What You Have** Minimum education, skills and experience required. + Expertise in data modeling (conceptual, logical, physical) and… more
    Sallie Mae (08/21/25)
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  • Specialty Sales Representative, Immunology

    Grifols Shared Services North America, Inc (Indianapolis, IN)
    …communication to all stakeholder in their area. The SSR will have an omnichannel approach to respond to business customers. The SSR will liaise with Marketing, ... be tasked to move at a rapid pace using digital resources for customer engagement and to use technology for call planning/targeting, field communications, field… more
    Grifols Shared Services North America, Inc (09/11/25)
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