- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining ... + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently… more
- State of Indiana (Indianapolis, IN)
- Help Desk Analyst Date Posted:...A Day in the Life: + Provide first- and second- tier support to users. + Troubleshoot moderately complex issues escalated ... culture of safety and transparency + Continuous improvement Role Overview: The Help Desk Analyst works within the agency's Information Technology Division to… more
- Lincoln Financial (Fort Wayne, IN)
- …all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more