- Elevance Health (Indianapolis, IN)
- ** Medicaid Call Center Workforce Analyst** **Location:** This role enables associates to work virtually full-time, with the exception of required ... time and flexes workforce accordingly. Ensures that the best possible call center service levels are achieved to maximize utilization. Monitors Call … more
- Humana (Indianapolis, IN)
- …across the brokerage business lines, including Agent CRM, Agent Contracting, Commissions, and Call Center support. We are seeking a strategic and technically ... to lead the evolution and optimization of our Medicare call center telephony systems, with a primary...+ Collaborate with technical teams to implement IVR flows, call routing, reporting, and workforce management features.… more
- Elevance Health (Indianapolis, IN)
- …by law. The **Clinical Pharmacy Care Center (CPCC)** is a clinical pharmacy call center that services Medicare, Medicaid , and the Commercial member ... PTCB certification preferred. + Experience communicating with and supporting Medicaid members preferred. + Call center...name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the… more
- Elevance Health (Indianapolis, IN)
- …Clinical Pharmacy Care Center (CPCC) team. The CPCC is a clinical pharmacy call center that services Medicare, Medicaid , and the Commercial member ... Excellent communication skills with Commercial members a plus. + Call center experience with high call...name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the… more
- R1 RCM (Evansville, IN)
- …Required Qualifications: High school diploma is required At least one year of call center experience Attention to detail Strong customer service experience ... are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform,… more
- Evolent (Indianapolis, IN)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... + 10+ years leading national oncology programs with deep regulatory expertise in Medicare, Medicaid , and Commercial + 5+ years as a national leader in the oncology… more