- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- Responsible for routine/basic inbound call, outbound call, email, and web chat services , as well as back-office services . Performs services focused on ... customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer … more
- Alight (IN)
- …Be Alight. Learn more at careers.alight.com (https://careers.alight.com/us/en) . **Customer Services Representative ** **Associate/Analyst - Customer Service ... issues. We strive for first-call resolution while adhering to service level agreements, ensuring a positive participant ...internal & client defined quality scores. + Ensure Customer Service Representative , Team & Client level targets… more
- TEKsystems (Indianapolis, IN)
- TekSystems will be hiring for several Healthcare Customer Service Representatives in the Indianapolis area This position will be hybrid so much be okay with some on ... is preferred. Description This position will thoroughly and efficiently gather participant information via phone and email, access and address concerns and… more
- Sharecare (Indianapolis, IN)
- … participant a care plan addressing their total healthcare needs.. + Identifies participant barriers to accessing health care services and advises them of ... at risk for increasing acuity, and for educating the participant about that risk and if necessary and with...Effective communication skills and ability to provide positive customer service to internal and external customers. + Proven success… more
- Alight (IN)
- …and contributes positively in meeting client SLA's & targets + Ensures Customer Service Representative , Team & Client level targets (Customer Satisfaction, ... be required to adhere to Client Level & internal Service Level Agreements' and creates a positive participant... Service Level Agreements' and creates a positive participant experience through their knowledge, personal service ,… more
- Medtronic (Warsaw, IN)
- …teams at Warsaw and Memphis manufacturing sites to deliver business results in Service and Inventory goal by developing high performing teams. As the Site Supply ... other duties may be assigned. + Act as key participant /owner in monthly SIOP cycle managing long-term rough-cut capacity...and balance ramp down to ensure no loss of service + Ensure right Material planning, Purchase execution and… more