- CGI Technologies and Solutions, Inc. (Indianapolis, IN)
- ** Quality Analyst ** **Category:** Testing/ Quality Assurance **Main location:** United States, Indiana, Indianapolis **Position ID:** J0825-0830 **Employment ... . **Position Description:** CGI is looking for a skilled Quality Analyst for data testing across insurance platforms like Applied Epic… more
- Elevance Health (Indianapolis, IN)
- **Performance Quality Analyst II** **Location:** This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, ... unless an accommodation is granted as required by law. The **Performance Quality Analyst II** is responsible for driving service quality excellence by… more
- Nelnet (Indianapolis, IN)
- …for people where they live, learn, and work. We are seeking a detail-oriented Quality Assurance Analyst to support a state agency's workforce initiative to ... commensurate experience. **EXPERIENCE:** + Minimum 3 years of experience in software quality assurance or testing roles. + Strong understanding of mainframe systems… more
- Carrington (Westfield, IN)
- **Come join our amazing team and work remote from home!** The Quality Control Servicing Analyst will be responsible for independently conducting audits of the ... department policy. * Track all completed audits and monitor scores in the quality control system of record. * Review areas of non-compliance and making… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …emails, and an adherence to directive in case work. Based on the review, the Quality Analyst provides a concise written analysis of the work reviewed along with ... The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases,… more
- Cognizant (Indianapolis, IN)
- …of Microsoft offerings including software, services and devices. The Executive Postmortem Analyst performs support quality reviews for Executive, Legal, and PR ... energy individual to join our team as a Postmortem Analyst as part of the Executive Customer Relations team....internal teams to review policy and processes that impact quality and customer experience. This includes reinforcing capable solutions… more
- Oracle (Indianapolis, IN)
- …deliver service and support that represents the highest level of customer service and quality . To do this, the analyst will: + Provide world class customer ... + Identify, evaluate, and report issues to management that impact the quality of outputs. + Manage customer feedback through department's ISO-certified quality… more
- Coinbase (Indianapolis, IN)
- …Operations function efficiently, comply with regulatory requirements, and consistently deliver high- quality resolutions. As a Senior Analyst , Compliance TMS ... Crime Risk Service line and support functions to maintain production and quality of the highest standard. You will work independently, prioritizing multiple tasks… more
- Lilly (Indianapolis, IN)
- …systems. MQ Tech@Lilly strives to enable the making of medicine "with safety first and quality always". As the Business Analyst you will play a pivotal role in ... You will be part of Tech at Lilly MQ (Manufacturing and Quality ) an organization that drives manufacturing operational excellence through utilization of technology.… more