• T3 - Analyst Quality

    Alight (IN)
    …Alight. Learn more at careers.alight.com (https://careers.alight.com/us/en) . **Customer Care Quality Auditor (Voice)** **Job Description** + **Perform quality ... + **Identify areas of improvement and provide actionable steps to improve quality .** + **Perform root cause analysis.** + **Actively participate and provide inputs… more
    Alight (07/23/25)
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  • T3 - Analyst Operations

    Alight (IN)
    …you embody the meaning of Be Alight. Learn more at careers.alight.com. **(THE ROLE)** ** Analyst - Operations** The Analyst - Operations for Full Case Management ... an informed decision + Maintain internal & client defined quality on calls + Understands and contributes positively in...decision. + Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. + Work… more
    Alight (07/23/25)
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  • T3 - Analyst - Operations

    Alight (IN)
    …embody the meaning of Be Alight. Learn more at careers.alight.com. **Role Description** Analyst is an expert resource within the team responsible for ensuring we ... and follow-up takes place. + Ongoing client delivery of quality service /audits & First level quality ...of quality service /audits & First level quality check + Actively identify, learn, share, apply and… more
    Alight (05/06/25)
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