- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Parker Hannifin Corporation (Indianapolis, IN)
- …This position does not have direct reports. + Provide tier 1 and tier 2 technical support to end-users in office and production areas, resolving ... to provide day-to-day tier 1 and tier 2 support for office...methods applicable to the work area. + Provide after-hour technical support as needed. + Overnight travel… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- Robert Half Technology (Indianapolis, IN)
- Description Tier 2 / Tier 3 Support Engineer - Onsite (North Indianapolis / Keystone Area) We're looking for a Tier 2 /3 Support Engineer who ... a mix of all three. You'll be handling escalated technical issues, supporting core systems, and working closely with...What You'll Do + Handle escalated Tier 2 and Tier 3 support … more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support...(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical … more
- Innovation Associates, Inc. (Indianapolis, IN)
- The Role: The Manager, Technical Support is a key leader...resolutions across iA's customer base. This role provides daily support to iA Tier 2 ... the team to resolve automation problems efficiently. The Manager, Technical Support will implement process improvements that...with iA's products through knowledge sharing and development of Tier 2 Technicians. + Develop and maintain… more
- Oracle (Indianapolis, IN)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Optiv (Indianapolis, IN)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... edge security programs and related security technologies. * Provide oversight on 2 -10 concurrent engagements, ensuring both technical and business outcomes are… more
- Oracle (Indianapolis, IN)
- …review boards, change management, communication programs, and recruiting tools. This Principal Technical Program Manager (TPM) will support our newly established ... + Use your strong analytical, problem-solving, and business acumen to support informed decision-making, balancing technical , operational, and business… more
- Oracle (Indianapolis, IN)
- …Description** Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top- tier enterprises around the world. Our cloud offers unmatched ... to include dedicated, hybrid, and multicloud, edge computing, and more. At the Technical Strategy and Oversight (TSO) organization, our mission is to support … more