- Towne Park (Indianapolis, IN)
- …a specific plan or program terms. **JOB SUMMARY** The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account ... on all shifts + Efficiently allocates labor resources to support service delivery + Works with the Area/District Manager...with changing and difficult situations + Computer proficiency and technical aptitude with the ability to utilize MS Office… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Parker Hannifin Corporation (Indianapolis, IN)
- …This position does not have direct reports. + Provide tier 1 and tier 2 technical support to end-users in office and production areas, resolving ... to provide day-to-day tier 1 and tier 2 support for office...methods applicable to the work area. + Provide after-hour technical support as needed. + Overnight travel… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- Robert Half Technology (Indianapolis, IN)
- Description Tier 2 / Tier 3 Support Engineer - Onsite (North Indianapolis / Keystone Area) We're looking for a Tier 2 /3 Support Engineer who ... a mix of all three. You'll be handling escalated technical issues, supporting core systems, and working closely with...What You'll Do + Handle escalated Tier 2 and Tier 3 support … more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support...(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical … more
- Innovation Associates, Inc. (Indianapolis, IN)
- The Role: The Manager, Technical Support is a key leader...resolutions across iA's customer base. This role provides daily support to iA Tier 2 ... the team to resolve automation problems efficiently. The Manager, Technical Support will implement process improvements that...with iA's products through knowledge sharing and development of Tier 2 Technicians. + Develop and maintain… more
- Oracle (Indianapolis, IN)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Optiv (Indianapolis, IN)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... edge security programs and related security technologies. * Provide oversight on 2 -10 concurrent engagements, ensuring both technical and business outcomes are… more
- Oracle (Indianapolis, IN)
- …review boards, change management, communication programs, and recruiting tools. This Principal Technical Program Manager (TPM) will support our newly established ... + Use your strong analytical, problem-solving, and business acumen to support informed decision-making, balancing technical , operational, and business… more
