- Wells Fargo (West Des Moines, IA)
- **About this role:** Wells Fargo is seeking an Account Resolution Representative for Collections and Servicing in our Unsecured Lending Operations. Learn ... resolution representatives, Account resolution representatives, Senior Account Resolution Representative , Lead Account Resolution … more
- Cardinal Health (Des Moines, IA)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... by acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** Responsible for answering inbound calls from customers to… more
- Cardinal Health (Des Moines, IA)
- …services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II, Customer Service Operations ... customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced… more
- Mass Markets (IA)
- …resolve issues as applicable + Utilize systems and technology to complete account management tasks + Accurately document and process customer orders in appropriate ... information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training… more
- Mass Markets (IA)
- …+ The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling + Excellent interpersonal ... issues + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving… more
- Mass Markets (IA)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Cardinal Health (Des Moines, IA)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** This position is a customer care...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Sedgwick (Cedar Rapids, IA)
- …Work(R) Fortune Best Workplaces in Financial Services & Insurance Commercial Claims Representative , Auto (Hybrid Onsite Work Schedule) **This position is a hybrid ... are met and to move the file towards prompt and appropriate resolution . + Identifies and pursues subrogation opportunities; secures and disposes of salvage.… more
- Kelly Services (Johnston, IA)
- **Job Title:** Customer Support Representative **Pay Rate:** $20.00ph (With retention and service bonus after 6,12, and 18 months of service) **Hours** : An 8 hour ... Experience:** + Skills in interpersonal communications, negotiation, and conflict resolution + Experience in customer service/support + Proficiency with consumer… more
- WestRock Company (Des Moines, IA)
- The Opportunity: The Inside Sales Representative (ISR) will be responsible for developing new business and managing and growing assigned customer accounts primarily ... secure orders for new business, and to resolve any account issues. Additionally, the ISR will work with inside...outbound calls and digital tools. * Conduct complex issue resolution for customers (involving communication with both customer and… more