- Humana (Des Moines, IA)
- …part of our caring community and help us put health first** The Bilingual Claims Research & Resolution Representative 2 manages claims operations ... the resolution to a pending call.** The Claims Research & Resolution Representative...your skills to make an impact** **Required Qualifications** + ** Bilingual (Spanish / English) (see Language Proficiency Testing below)**… more
- Mass Markets (IA)
- …contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems ... issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Access Dubuque (Dubuque, IA)
- … Bilingual Member Services Coordinator Cottingham & Butler/ SISCO Claims Representative Cottingham & Butler/ SISCO SPORTS & NEWS REPORTER/PHOTOGRAPHER Dyersville ... Answer incoming calls, identify the nature of inquiries. + Research solutions using company systems (E10, Order Power, CRM),...and online sources. + Stay organized to ensure timely resolution and regular customer updates. + Accurately document all… more
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