- Primary Health Care (Des Moines, IA)
- As a Call Center Representative , you will answer incoming calls to the call center to ensure efficient and effective patient communication and ... routing patient messages to appropriate recipients. This position works at the PHC Call Center which is located at our Administrative Office in Des Moines. This… more
- Primary Health Care (Des Moines, IA)
- …half-time at East Side Clinic as a Patient Access Representative I & half-time as a Call Center Representative at PHC Call Center , located at our ... is useful for advancing in healthcare roles. As a Call Center Representative , you will...payments over the phone. Qualifications You Need Required + Bilingual Spanish/English communication skills, written and verbal. + A… more
- Cognizant (Des Moines, IA)
- … in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... technologies to support a wide variety of industries. The **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success… more
- Molina Healthcare (Davenport, IA)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for… more
- Mom's Meals (Des Moines, IA)
- …and showing core values Preferred Skills and Experience + 1 year of previous call center experience Physical Requirements + Repetitive motions that include the ... Position SummaryThe Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is… more
- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... outbound contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research… more
- Molina Healthcare (Iowa City, IA)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Wawa, Inc. (IA)
- …to our store devices and technology. + 2-3 years of experience in a call center or customer recovery environment. + HS diploma, technical certification, or ... 11:30pm (20 hours/week, 7-day availability) At Wawa, our Contact Center Representatives are the friendly voice, on the other...equivalent experience + Bilingual in Spanish/English language is a plus. **Requirements:** +… more
- Intermountain Health (Des Moines, IA)
- …vendor **Preferred Qualifications** + Prior experience in collections, customers service or call center + Knowledge of general medical billing and insurance ... **Job Description:** The Self-Pay Representative role involves utilizing overall knowledge of the...role involves utilizing overall knowledge of the Revenue Service Center to provide accurate information when communicating with patients.… more
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