• Call Center Team…

    Mass Markets (IA)
    …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
    Mass Markets (09/12/25)
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  • Training Specialist

    Mass Markets (IA)
    …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
    Mass Markets (09/11/25)
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  • Call Center Representative

    TEKsystems (West Des Moines, IA)
    …and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, ... across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world...business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers,… more
    TEKsystems (09/23/25)
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  • Director, Consult Partner - Contact Center…

    Kyndryl (Des Moines, IA)
    …time, and enhanced customer satisfaction. **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
    Kyndryl (07/29/25)
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  • Team Leader

    Evertec Group, LLC (IA)
    Team Leader PAY - Control Fraude...directas al departamento ante casos en seguimiento, escalaciones del Call Center al area de Monitoreo y ... Fraude o casos por mail), ante escalaciones como segundo nivel de un evento en el seguimiento de casos, para garantizar que se tenga el nivel de contacto requerido como parte de la gestion de los casos en monitoreo. 16. Asegurarse del cumplimiento de los… more
    Evertec Group, LLC (09/11/25)
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  • Military-Affiliated Student Center…

    Iowa State University (Ames, IA)
    Position Title:Military-Affiliated Student Center Assistant Director Job Group:Professional & Scientific Required Minimum Qualifications:Bachelor's degree and 2 ... resilience to achieve personal and professional success? If so, The Military-Affiliated Student Center within the Dean of Students Office at Iowa State University is… more
    Iowa State University (10/03/25)
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  • Supervisor Employee Services Contact Center…

    Ryder System (Des Moines, IA)
    …professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
    Ryder System (09/24/25)
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  • Contact Center Engineer

    Navient (Des Moines, IA)
    …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer...a destination; it's a mindset of continuous improvement. + ** Lead Together** : Our success comes from how we… more
    Navient (09/19/25)
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  • Patient Logistics RN Transfer Center

    Trinity Health (Des Moines, IA)
    …**Shift:** 12 Hour Evening Shift **Description:** **Be part of a growing team dedicated to coordinating patient transfers across Iowa-work closely with providers in ... way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce… more
    Trinity Health (09/17/25)
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  • Davenport Donor Scheduler - PRN Donor Scheduler…

    Mississippi Valley Regional Blood Center (Davenport, IA)
    …to be a part of a dedicated team that makes us a recognized leader in the blood center industry. ImpactLife provides lifesaving blood products to more than ... making a difference in our community? Join the ImpactLife team to help us Change the World. We are...the power of integrity and teamwork. Our Donor Schedulers call prospective blood donors for life saving blood donation… more
    Mississippi Valley Regional Blood Center (10/02/25)
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