- Coinbase (Des Moines, IA)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Des Moines, IA)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- Capital One (Des Moines, IA)
- …- Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team , specifically focused on driving deeper understanding ... both the existing Velocity Black business and Capital One Concierge , to drive customer outcomes and business...business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting… more
- SHI (Des Moines, IA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...Services & Software business. The Customer Success Manager will work closely with… more
- SHI (Des Moines, IA)
- …our offices or yours.** **Job Summary** This exciting new role in the Partner Success team contributes to SHI's overall online presence by bringing what's best ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But...- all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- Capital One (Des Moines, IA)
- …roadmap for new launches and features. + Work alongside a passionate and collaborative team to create innovative new concierge experiences. **What we are looking ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. Velocity Black, a Capital One company,… more
- SHI (Des Moines, IA)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as...Establish and track key performance indicators (KPIs) to measure success and identify areas for improvement **Additional Responsibilities** +… more
- Capital One (Des Moines, IA)
- …One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- SHI (Des Moines, IA)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Sr. Director, Spend ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Des Moines, IA)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Snr Director, ITAM Sales. ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more