- Principal Financial Group (Des Moines, IA)
- **What You'll Do** As ** Contact Center Workforce (CCWF) Management Analyst** , you'll optimize the engagement center 's workforce by developing ... will be filled with:** + forecasting and planning assigned contact center workload schedules and respective workforce resources. + analyzing historical… more
- Zoom (Des Moines, IA)
- …document management tools. + Have hands-on experience managing deployment projects for contact center , workforce management , quality management , ... and internal teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent… more
- Access Dubuque (Dubuque, IA)
- …within our senior leadership team. The Director will oversee a fully remote contact center workforce , managing geographically dispersed agents across ... workforce **What It Takes** We are seeking a visionary contact center leader with proven experience leading remote workforce operations at scale. The… more
- Prime Therapeutics (Des Moines, IA)
- …our passion and drives every decision we make. **Job Posting Title** Senior Workforce Management Analyst - Remote in California **Job Description** The Senior ... years of work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software (IEX,… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …eighteen months of full-time clerical work or direct customer service in a local Workforce Development Center or other Iowa Workforce Development office. For ... 10/5/2025 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Kevin Melcher, ###@iwd.iowa.gov + Description + Benefits +...clerical work or direct customer service in a local Workforce Development Center or other Iowa … more
- Mass Markets (IA)
- …best practices. + Proficiency in call center software, CRM systems, and workforce management tools. + Excellent verbal and written communication skills. + ... portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and… more
- Trinity Health (Des Moines, IA)
- …innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment ... metro area and surrounding counties. MercyOne Des Moines Medical Center (https://www.mercyone.org/desmoines/find-a-location/) , founded by the Sisters of Mercy in… more
- Google (Council Bluffs, IA)
- Delivery Program Manager, Data Center Development, Third-Party Data Centers _corporate_fare_ Google _place_ Reston, VA, USA; Austin, TX, USA; +6 more; +5 more ... CA, USA** . **Minimum qualifications:** + Bachelor's degree in Engineering, Construction Management , Project Management or a related technical field, or… more
- Google (Cedar Rapids, IA)
- Business Program Manager, Data Center Operations _corporate_fare_ Google _place_ Cedar Rapids, IA, USA **Early** Experience completing work as directed, and ... + 2 years of experience in program or project management . + 1 year of experience in accounting and...to help ensure the successful running of the data center . **About the job** The Data Center … more
- Huntington Ingalls Industries (Des Moines, IA)
- …of readiness. HII supports the Department of Energy's national security mission through the management and operation of its sites, as well as the safe cleanup of ... Mission Technologies is looking to hire a Network Operations Center (NOC) Technician supporting the Air National Guard (ANG)...systems + Experience with operating systems and relational database management systems such as SQL Server + Expertise in… more