- Wilson Language Training (Des Moines, IA)
- …Framework. + Maintains close and effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as ... Literacy Specialist **Department:** Literacy Specialist **Location:** Here...Learning team and bring their depth of subject matter experience and passion for adult learning to support the… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center, you will be handling inquiries from our customers ... to be escalated for resolution. Identifies innovation solutions to improve the customer experience and identifies voice of the customer opportunities for the… more
- SolomonEdwards (Des Moines, IA)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or...values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a… more
- Access Dubuque (Dubuque, IA)
- Customer Success Technical Specialist **Eagle Point Software Corporation** 1 Positions ID: 086ef8bf-fa73-4fcd-8 Posted On 12/14/2025 **Job Overview** ** ... Customer Success Technical Specialist ** Eagle Point Software...**Requirements** + Associate or bachelor's degree. + Technical support experience . + Customer -facing training experience .… more
- Merck (Des Moines, IA)
- …the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the strategic roadmap for US Commercial customer -facing ... as well as external providers to evolve our strategic customer engagement model. The CFA senior specialist ...represent the field facing channel to drive an omnichannel experience with our customers. The individual will triage and… more
- Merck (Des Moines, IA)
- …technology. + Consult with owners, managers and users as required to improve customer experience . + Ensure all questions are expediently addressed, resolved and ... Adaptability, Agricultural Economics, Agriculture, Farming, Animal Husbandry, Case Study Research, Customer Communications, Customer Experience Design, … more
- Wells Fargo (Des Moines, IA)
- **About this role:** Wells Fargo is seeking a Customer Service Specialist for **Specialized Services and Invoicing** production team within Commercial Lending. ... questions and issues **Required Qualifications:** + 2+ years of experience in Customer Service, Financial Services or Contact Center, or equivalent demonstrated… more
- Capital One (Des Moines, IA)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... influence and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer Trust… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, ... both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and...Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree. + Experience … more
- Robert Half Office Team (West Des Moines, IA)
- Description We are looking for a dedicated Customer Success Specialist to join our team in West Des Moines, Iowa. In this role, you will support new business ... website or call ### Requirements Requirements: * Minimum of 1 year of experience in customer service or a related field. * Strong interpersonal skills with the… more
