- Nelnet (Des Moines, IA)
- …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
- Mass Markets (IA)
- …customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or ... a trusted partner in the industry. This position supports customer service, technical support , and...sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional… more
- Mass Markets (IA)
- …customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...sell new products and services, and ensure a best-in-class customer experience . In addition to being the… more
- Rocket Software (Des Moines, IA)
- …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Mass Markets (IA)
- …across the country to resolve support issues and ensure a best-in-class customer experience . In addition to providing exceptional service, you will need to ... (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION DETAILS WANT AN… more
- Mass Markets (IA)
- …. While prior contact center experience isn't required, experience in customer service, technical support , inside sales, or back-office support ... (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or administrative support… more
- ManpowerGroup (Des Moines, IA)
- …hardware repair experience with PC and printer products. + Onsite customer -facing experience in a technical support role. + High school diploma or ... Break Fix Technician, you will be part of the technical support department supporting customer ... customer satisfaction and business growth. + Develop technical skills and industry knowledge through hands-on experience… more
- TEKsystems (Cedar Rapids, IA)
- …ensure an optimal customer experience . Primary Responsibilities *Answer inbound technical support phone calls, chats and emails related to ISP partners. ... Service 3. Troubleshoot connection issues Job Description Provide world-class customer support for ISP partners within a...description of the call *Provide backup assistance for other Technical Support Representatives Shifts will be a… more
- Confluent (Des Moines, IA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Confluent (Des Moines, IA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
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