- TEKsystems (West Des Moines, IA)
- …of the support Escalations Team Skills complaint handling, complaint resolution, escalation calls, banking customer service, financial services, ms office suite Top ... Skills Details complaint handling,complaint resolution, escalation calls Additional Skills & Qualifications Desired Skills Strong communication skills with the… more
- TEKsystems (West Des Moines, IA)
- …the ability to de-escalate customers over the phone (expect 5+ high level escalation calls per day) Ability to communicate effectively through writing and emails. ... Ability to follow Policy + Procedures to execute tasks repetitively. Pipeline and time management - work on different complaints in different statuses while meeting deadlines. Tech Savvy - will toggle between various systems + screens and will also be working… more
- TEKsystems (West Des Moines, IA)
- Job Title: Escalations Specialist Location: West Des Moines, IA Schedule: + Training: Monday to Friday, 8:00 AM - 5:00 PM CST + Post-training: Monday to Friday, 8:00 ... About the Role Join our dynamic complaints department as an Escalations Specialist , where you'll manage escalated complaints related to credit card, checking… more
- Target (Des Moines, IA)
- …them build and develop skills for a career. The role of a Target Security Specialist can provide you with the:** + Skills using intelligence-led tactics to keep team ... management; providing support to both guests and team members + Skills in de- escalation as well as experience with physical security controls and culture + Ability… more
- Amazon (Bondurant, IA)
- …as well as affiliate and retail businesses. The Security and Loss Prevention Specialist (SLP Specialist ) is a key hourly position within Amazon Operations. ... The SLP Specialist leads the effort to efficiently and effectively protect...in a professional capacity * Workplace incident mitigation or de- escalation and Business Continuity planning experience Preferred Qualifications *… more
- Wells Fargo (West Des Moines, IA)
- **About this role:** Wells Fargo is seeking a Senior Enterprise Risk Specialist in our Home Lending Servicing Risk line of business. We are seeking a driven, ... Servicing processes, procedures, strategy and policy. The Senior Enterprise Risk Specialist will be responsible for oversight and strategic direction in addressing… more
- Wells Fargo (West Des Moines, IA)
- …us! **About this role:** Wells Fargo is seeking a Control Management Specialist . This position will be accountable for Business Control Management activities within ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (West Des Moines, IA)
- …**About this role:** Wells Fargo is seeking a Senior Control Management Specialist . This position will be accountable for Business Control Management activities ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (West Des Moines, IA)
- …**About this role:** Wells Fargo is seeking a Senior Control Management Specialist supporting Commerical Banking Control. **In this role, you will:** + Participate ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (West Des Moines, IA)
- …this role:** Wells Fargo is seeking a Principal Examiner - Senior Risk Asset Review Specialist in Credit Risk as part of Corporate Risk. Learn more about the career ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
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