- Wells Fargo (West Des Moines, IA)
- …of business at wellsfargojobs.com. **About this role:** Wells Fargo is seeking an ** Escalations Representative ** to be part of our LOB Complaints in Consumer ... Lending Operations. **In this role, you will:** + Support internal and external customers with inquiries and complaints regarding financial products and services. + Seek ways to determine appropriate course of action, conduct investigative steps to identify… more
- Mom's Meals (Ankeny, IA)
- Position SummaryThe Intake Community Support Representative serves as the front line to our customers placing meal orders. This position is responsible for providing ... but not limited to + Handle inbound and outbound customer service calls, including de- escalations to the best of your abilities with our clients placing their meal… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk. + Knowledge and experience troubleshooting Linux and Unix based systems. ... infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize system operations… more
- Access Dubuque (Dubuque, IA)
- …the team as a key point of contact for technical troubleshooting and escalations . + Represent and communicate risk exposure/mitigation plans to the Senior Leadership ... Solutions Consultant Kendall Hunt Publishing Company Enterprise Customer Success Representative McGraw Hill Customer Service Coordinator Rite Hite Corp Customer… more
- TekSynap (IA)
- …cause analysis and corrective action reports + Respond to and resolve trouble ticket escalations via VA Ticketing System and MS Teams support channel + Support and ... AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential… more
- RTX Corporation (Cedar Rapids, IA)
- …+ Collaborate with SBU leads, digital technology and COE to resolve escalations and create strategy and roadmap for increased adoption and standardization. Lead ... USD per year. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer,… more