- CAI (Des Moines, IA)
- Bilingual (French/English) Service Desk Analyst **Req number:** R6935 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
- Cognizant (Des Moines, IA)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
- Pearson (Des Moines, IA)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
- Xerox (Des Moines, IA)
- … service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... Enterprise Helpdesk Analyst (2nd shift) **General Information** Press space or...in ensuring our clients receive responsive, professional, and solutions-focused service every time they connect with us.** **The Enterprise… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …Financial Exploitation Investigator - Insurance Complaint Analyst Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5175441) Apply Senior Financial ... Exploitation Investigator - Insurance Complaint Analyst Salary $62,337.60 - $96,699.20 Annually Location Des Moines...us protect Iowa's senior investors. This isn't just a desk job-it's an opportunity to lead high-stakes investigations into… more
- SMX (Des Moines, IA)
- …as the primary contact for the application, responding to inquiries via email and service desk tickets in a timely, professional manner + Monitor and manage ... Customer Support Analyst (4966)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States...and ensure resolution + Intake, triage, and respond to service desk tickets related to application access,… more
- Alliant Energy (Cedar Rapids, IA)
- …to support a smarter, more connected future-and we need a **Senior IT Infrastructure Analyst ** to help lead the way. In this role, you'll work with our Telecom ... + Responds to support tickets and resolves technical issues escalated through Help Desk Help Desk within specified timeframes, uses troubleshooting tools and… more
- Teradata (Des Moines, IA)
- …data across the enterprise. **What You'll Do** We are seeking a Senior Financial Analyst to support product costing and pricing strategy for our SaaS offerings. This ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and customer segments. _Pricing Strategy Support_ +… more
- Evolent (Des Moines, IA)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- Robert Half Technology (Johnston, IA)
- Description We are looking for a skilled Desktop Support Analyst Tier 2 to join our team on a long-term contract basis in Johnston, Iowa. In this role, you will be ... resolving technical issues efficiently and maintaining a high level of service . Responsibilities: * Provide direct technical assistance to end users, troubleshooting… more