- IQVIA (Des Moines, IA)
- ** Tier 2 , Technical Support Representative** **Mon - Fri 10am - 7pm ET** _Contract Remote Role - Location (Open to Remote US)_ As the only global ... currently we are looking for a 100% remote (work from home-WFH) contract ** Technical Support Representative - Optos** to join our team. In this position, you… more
- Oracle (Des Moines, IA)
- …+ **Incident Management:** Serve as escalation point and leader for incident response, overseeing tier 2 technical support for field teams and ... of service development needs for equipment retirement and refresh projects. + **Day 2 Operations Management:** Proactively address 'day 2 ' operational issues to… more
- GovCIO (Des Moines, IA)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/7100/shift- 2 - tier - 2 - support ... **Overview** GovCIO is currently hiring a Shift 2 Tier 2 Suipport...and will be a hybrid remote position. **Responsibilities** **Provide technical support :** + Respond to customer questions… more
- Oracle (Des Moines, IA)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Optiv (Des Moines, IA)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... edge security programs and related security technologies. * Provide oversight on 2 -10 concurrent engagements, ensuring both technical and business outcomes are… more
- Oracle (Des Moines, IA)
- …review boards, change management, communication programs, and recruiting tools. This Principal Technical Program Manager (TPM) will support our newly established ... + Use your strong analytical, problem-solving, and business acumen to support informed decision-making, balancing technical , operational, and business… more
- Oracle (Des Moines, IA)
- …Cloud. Our goal is to optimize support costs while delivering a top- tier support experience to our customers. We utilize advanced rule-based systems and ... and an ever-expanding set of foundational cloud-based services. The Support organization in OCI is building new services that...offered by OCI and offer a wide variety of technical problems to be solved and customer focused innovations… more
- Oracle (Des Moines, IA)
- …speed and attitude of a start-up, with the scale and customer-focus of the top tier enterprise software company in the world. Values are OCI's foundation and how we ... diverse group of people and given the autonomy and support to do your best work. It is a...initiatives. An engineer at any level can have significant technical and business impact. The ideal candidate will have… more
- Oracle (Des Moines, IA)
- …+ Supplement user acceptance testing and transfer of information. + Provide technical support for implemented applications; diagnosing and reporting bugs, ... Deploy, set up, and maintain testing environments. + Provide Tier III and other support per service...as needed. + Interact with project managers and other technical teams. **Requirements:** + Seeking over 2 +… more
- Oracle (Des Moines, IA)
- …speed and attitude of a start-up, with the scale and customer-focus of the top tier enterprise software company in the world. Values are OCI's foundation and how we ... diverse group of people and given the autonomy and support to do your best work. It is a...initiatives. An engineer at any level can have significant technical and business impact. The ideal candidate will have… more