- Principal Financial Group (Des Moines, IA)
- …of our customer experience. We're looking for a Voice of Customer (VOC) Operations Analyst who is passionate about understanding what customers ... or equivalent experience + 2+ years in VOC, CX, customer insights, analytics, or marketing operations +...VOC, CX, customer insights, analytics, or marketing operations + Hands-on experience with mature VOC programs, including… more
- Coinbase (Des Moines, IA)
- …connection, and alignment. Attendance is expected and fully supported. As a Payments Risk Analyst II on the Payments Risk Operations team, you will play a ... role in safeguarding our platform while upholding an optimal customer experience. You will be fully responsible and accountable...experience we strive to provide. To thrive in this analyst role, a strong foundation of payments risk knowledge… more
- Humana (Des Moines, IA)
- …part of our caring community and help us put health first** The BI Analyst / Business Intelligence Engineer 2 solves complex business problems and issues using data ... from internal and external sources to provide insight to decision-makers BI Analyst / Business Intelligence Engineer 2 + Developing and optimizing data models, ETL… more
- Eliassen Group (Des Moines, IA)
- …- $50/hr W2 **Responsibilities:** + Working across the Fulfillment organization, understand voice of customer , operational requirements, and pain points. + Use ... **Data Analyst ** **Anywhere** **Type:** Contract **Category:** Data **Industry:** Communications...for owning projects and initiatives to simplify supply chain operations and driving best practices through governance, metrics reporting,… more
- Coinbase (Des Moines, IA)
- …Engineers, Legal, and other related partners with users in mind. * Represent the voice of our customer in proactively driving impactful changes across workflows, ... alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high...an individual who has a passion for making the customer experience seamless and fantastic. You have a strong… more
- Republic Services (Bettendorf, IA)
- **POSITION SUMMARY:** A Logistics Analyst is responsible for the coordination and oversight of drivers, trucks, and containers to create capacity, maximize ... all customers. Additional responsibilities include the oversight of safety, customer experience, and productivity. **PRINCIPAL RESPONSIBILITIES:** + Ensure compliance… more
- Coinbase (Des Moines, IA)
- …requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst , Compliance Operations within the CX Compliance team, you ... open to feedback from all levels to drive continuous improvement in compliance operations . The ideal candidate combines proven expertise in compliance operations … more
- Coinbase (Des Moines, IA)
- …with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst , Compliance TMS Operations within the CX Compliance team, ... external tools and systems to determine the legitimacy of customer behavior across multiple products * Document investigations in...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Coinbase (Des Moines, IA)
- …demanding environment *Nice to haves:* * FinTech, TradFi, consulting, business operations technical program management or other customer -facing disciplines. * ... Coinbase is looking for a creative and analytical Senior Analyst of Technology Risk. You will serve as a...as the subject matter expert in technology risk management operations , and will make these applicable and usable for… more
- Cardinal Health (Des Moines, IA)
- …LAN/WAN communications, network nodes, switches, and various transmission systems. IT Network Analyst for the Voice Team will be deploying and supporting ... plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. IT Network & Telecommunications designs,… more