- Nelnet (Jackson, MS)
- …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
- Rocket Software (Jackson, MS)
- …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Confluent (Jackson, MS)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Confluent (Jackson, MS)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Concentrix (Jackson, MS)
- …of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support + Provide ... every customer interaction. Other qualifications for our Technical Support Representative (Bilingual: Spanish/English) (Remote) role...fluently both Spanish and English + 1+ year of customer service experience + A high school… more
- Confluent (Jackson, MS)
- …knowledge of Apache Kafka and associated products **What You Will Bring:** + Prior experience as a Technical Support Engineer, Site Reliability Engineer ... want you to grow as we grow. As a Technical Support Engineer, you'll be the crucial...willingness to become an expert in Apache Kafka. + Experience diagnosing, reproducing, and resolving customer issues.… more
- Lumen (Jackson, MS)
- …SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... Develop Customer Reference Architectures: Define deployment architectures that further technical proof and validation. Support customer validation,… more
- Abbott (Jackson, MS)
- …instrument performance, designed to improve customer self-sufficiency. + Provides technical phone and on-site support to proactively maintain product ... SME/leadership roles on teams or major projects. Leadership shared with Field Service, Customer Support Center, or others on critical account management issues.… more
- EDB (Jackson, MS)
- …internal team members, such as: Professional Services, Field CTO, CSM, Technical Support , Account Team, and the customer + Maintain current functional and ... Manage customer escalations and coordinate with the technical support team for faster resolution. +...Experience with Kubernetes + Excellent analytical skills regarding technical and project management issues + Good understanding of… more
- Highmark Health (Jackson, MS)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...cycle used by our enterprise + 7 years of experience defining system architectures and exploring technical … more
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