• Telecommunications Engineer, AACU Systems Security

    American Airlines (Fort Worth, TX)
    …add/moves/changes, edge servers, gateways, E911 + Act as escalation point ( Tier 3 ) for all Credit Union network Contact Center, VOIP, WebRTC, telecom ... mature phone/ticket escalation processes regarding voice infrastructure to provide Tier 1 and Tier 2 ...issues reported by in-office and remote users + Troubleshoot network issues with circuits, SDwan, routers/switches and other … more
    American Airlines (01/16/26)
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  • Systems Integration Engineer

    Patterson Companies, Inc. (Fort Worth, TX)
    …API calls, and gateway responses to diagnose issues in real time. + Troubleshoot complex/ tier 3 network , connectivity, and terminal issues both remotely and ... business needs into smooth integrations between software, hardware, and secure network environments. This includes everything from coordinating client setups and… more
    Patterson Companies, Inc. (12/20/25)
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  • Final Mile Delivery Sr. Analyst

    Samsung SDS America (Coppell, TX)
    …for escalated issues. + Ensure consistency in service execution across the network and validate timely updates of open orders/work orders by third-party providers. ... 2 . Driver Management: + Conduct performance reviews with Final...needs based on forecasted volume to optimize resource allocation. 3 . Customer Service: + Respond promptly to customer inquiries… more
    Samsung SDS America (12/22/25)
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