- Mass Markets (Wichita, KS)
- …dependable, and committed to excellence. Experience in call center operations or client services is highly valued. This is a full-time, on-site position requiring ... + Partner with remote HR teams and the HR Manager to address HR-related matters and initiatives + Align...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Compass Group, North America (Wichita, KS)
- …Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This key ... for the successful operation of Dining Services. The Director ensures client , customer service/satisfaction with efficient cost effective management that both meets… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are looking for a client -focused and relationship-driven Client Services Manager to serve as the ... and our clients. You will be responsible for managing client expectations, ensuring service delivery, and driving account...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our...and the health of the account . Essential Duties + Lead a team of 5-10… more
- Mass Markets (Wichita, KS)
- …of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures ... trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call center team....customer and services. You will work to continuously improve client metrics by providing leadership, direction, and motivation to… more
- Mass Markets (Wichita, KS)
- …of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures ... a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive...and the health of the account . Key Responsibilities: + Lead and manage 5-10 call… more
- Mass Markets (Wichita, KS)
- …of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures ... supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from...and the health of the account . Key Responsibilities: + Lead and mentor a team… more
- Mass Markets (Wichita, KS)
- …partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You will be ... ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is a key leadership role that...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KS)
- …metrics, analyze data, and prepare regular operational reports. + Work closely with client managers to meet their needs and expectations. + Lead and mentor a ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Mass Markets (KS)
- …of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more