- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of ... supervisors and drive performance across our customer service and sales operations. This role...best practices and performance management + Monitor and improve call center metrics, productivity, and service… more
- Mass Markets (KS)
- …established ourselves as a trusted partner in the industry. Join our team as a Remote Call Center Customer Service Representative and help us deliver ... + High school Diploma/GED + Previous experience in customer service or a call center environment. + Strong interpersonal and problem-solving skills. +… more
- Mass Markets (KS)
- …qualities: + High School Diploma + 2-3 years of experience in a call center or customer service environment. + Proven experience in a supervisory or ... and results-driven Team Leader to oversee a team of call center agents. This role is essential...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service… more
- Mass Markets (Wichita, KS)
- …a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be ... and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring… more
- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... like you to manage and support a team of customer service agents working on a variety...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Sharecare (Topeka, KS)
- …time management skills + Team player + Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College degree or ... Summary:** Under the direction of the Sr Manager of Customer Service , the Customer ...staff to meet established performance standards. + Performs regular call monitoring & audits of staff phone conversations to… more
- Conduent (KS)
- …is the status of my submitted claim? **Requirements for Remote Call Center Representative:** Successfully complete customer service assessment & typing ... where individuality is noticed and valued every day. **Remote Call Center Representative** We are looking for...associates are members of a supportive team. Your excellent customer service and communication skills will help… more
- Highmark Health (Topeka, KS)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Mass Markets (Wichita, KS)
- …with people, and possess a strong work ethic. A background in call center operations management is required, and customer service , technical support, or ... ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects...representatives + Responsible for coaching and developing reports on customer service processes and best practices. +… more
- Mass Markets (KS)
- …within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
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