- AssistRx (Overland Park, KS)
- …an experienced, strategic, and patient-centered leader to oversee all aspects of our mail-order pharmacy call center operations. The Director of Call ... partners. This leader will have full ownership of daily call center performance, workforce management, quality monitoring,...including at least 3 years in a senior or director -level role. + Proven track record of scaling operations,… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- CVS Health (Topeka, KS)
- …with heart, each and every day. **Position Summary:** **The Aetna Duals Center of Excellence (COE) operates Duals Integrated Plans: Ohio, Illinois, Michigan, ... to its membership. Aetna is looking for a medical director to be part of a centralized team that...work Eastern or Central Standard time 8-5. Occasional weekend/holiday call to cover urgent cases can be done from… more
- Kyndryl (Topeka, KS)
- …lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare ... C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and implement… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Center Sales Manageroversees all aspects of our call center team. As a sales manager,...direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... and has a strong work ethic. A background in call center operations management is required, with...direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position...direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- AssistRx (Overland Park, KS)
- …excellence. Reports to Director , Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and resolving ... calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion, compliance,… more
- Otsuka America Pharmaceutical Inc. (Topeka, KS)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... The Senior Director Translational Medicine will be responsible for design,...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Otsuka America Pharmaceutical Inc. (Topeka, KS)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and...tools, and data analytics, including the medical information contact center , to enable Global Medical Affairs teams to operate… more
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