- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager ...and has a strong work ethic. A background in call center operations management is… more
- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... Sales Manageroversees all aspects of our call center team. As a sales manager , you...and possess a strong work ethic. A background in call center operations management is… more
- GAP Solutions Inc (Topeka, KS)
- …of operations , assisting with contract compliance, and overseeing day-to-day call center performance. **Duties and Responsibilities:** + Serve as the ... (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont,...program or project support, including 3+ years in contact center , law enforcement intake, or operations support… more
- Centene Corporation (Topeka, KS)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- GAP Solutions Inc (Topeka, KS)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations ** **of comparable… more
- AssistRx (Overland Park, KS)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... a difference Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and...complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs… more
- Mass Markets (Wichita, KS)
- …trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations , drive performance, and ensure client ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …a high standard of service and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company ... Associate's degree or equivalent work experience. + Minimum of 3 years in a call center environment or 1 year in a supervisory role. + Strong leadership and team… more
- Mass Markets (Wichita, KS)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... ensure adherence to SLAs and KPIs. + Collaborate with operations , QA, and training teams to resolve issues. +...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more