- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Teleperformance USA (KS)
- …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
- Mass Markets (Wichita, KS)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ... with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for...quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations … more
- Mass Markets (Wichita, KS)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional ... ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor...diploma or equivalent + 2+ years of experience in call center operations management +… more
- Mass Markets (Wichita, KS)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- Mass Markets (Wichita, KS)
- …activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ... quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations ...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Ryder System (Topeka, KS)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more