- Mass Markets (Wichita, KS)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... adherence to corporate policies and procedures Key Responsibilities: + Lead and manage a team of 15-25...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Wichita, KS)
- …and the health of the account. Key Responsibilities: + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + ... commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and...submissions. + Drive revenue and profitability growth within the call center . + Analyze team … more
- Mass Markets (Wichita, KS)
- …and procedures and the health of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound ... industry-leading organization. TheCall Center Sales Manageroversees all aspects of our call center team . As a sales manager, you will ensure an… more
- Mass Markets (Wichita, KS)
- …a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and ... and the health of the account. Key Responsibilities: + Lead and manage 5-10 call center...review and submission + Track and analyze individual and team performance, addressing both strengths and areas for improvement… more
- Mass Markets (Wichita, KS)
- …to ensure accuracy. + Drive revenue and profitability growth within the call center . + Track and analyze team and individual performance to identify trends ... with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for...adherence to corporate policies and procedures Key Responsibilities: + Lead and manage a team of 15-25… more
- AssistRx (Overland Park, KS)
- …patient access, refill management, and program growth. + Lead , mentor, and develop call center leaders (Supervisors and Team Leads) to foster a ... leader to oversee all aspects of our mail-order pharmacy call center operations. The Director of ...+ Reports To: Vice President of Pharmacy Operations + Team Size: 100+ agents (scaling with organizational growth) +… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... exceptional service, you must be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and ... for you to start your career with our growing team , and with our industry-leading training, you are sure...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... expanding, industry-leading organization. We are looking for an Experienced Call Center Managerto oversee operations, drive performance,..., ensuring KPIs and SLAs are consistently met. + Lead and mentor supervisors, team leads, and… more
- Mass Markets (Wichita, KS)
- …+ Excellent interpersonal and communication skills to effectively lead and engage team members. + Proficiency in using contact center software and analytics ... business services companies in the USA, with a strong call center footprint and operations that extend...expanding, industry-leading organization. We are looking for anOperations Supervisorto lead and manage the team supporting the… more