• Call Center Team…

    Mass Markets (KS)
    …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
    Mass Markets (09/12/25)
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  • Call Center Team Lead

    Mass Markets (Wichita, KS)
    …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... variety of commercial, state, and federal projects. As a team coach and leader , you'll play a...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
    Mass Markets (07/11/25)
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  • Call Center Sales Manager

    Mass Markets (Wichita, KS)
    …and procedures and the health of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound ... The Call Center Sales Manager oversees all aspects of our call center team . As a sales manager, you will ensure an exceptional customer experience… more
    Mass Markets (08/08/25)
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  • Call Center Operations Manager

    Mass Markets (Wichita, KS)
    …and the health of the account. Key Responsibilities: + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + ... commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and...submissions. + Drive revenue and profitability growth within the call center . + Analyze team … more
    Mass Markets (07/11/25)
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  • Call Center Supervisor

    Mass Markets (Wichita, KS)
    …to ensure accuracy. + Drive revenue and profitability growth within the call center . + Track and analyze team and individual performance to identify trends ... with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for...adherence to corporate policies and procedures Key Responsibilities: + Lead and manage a team of 15-25… more
    Mass Markets (07/11/25)
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  • Training Specialist

    Mass Markets (KS)
    …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
    Mass Markets (09/11/25)
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  • Call Center Customer Service Manager

    Mass Markets (Wichita, KS)
    …a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and ... sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and...and the health of the account. Key Responsibilities: + Lead and manage 5-10 call center… more
    Mass Markets (07/10/25)
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  • Blended Call Center Representative…

    Mass Markets (Wichita, KS)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... exceptional service, you must be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (09/17/25)
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  • Entry-Level Call Center Agent…

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and ... for you to start your career with our growing team , and with our industry-leading training, you are sure...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (07/24/25)
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  • Bilingual Supervisor - Flood Relief Call…

    Mass Markets (Wichita, KS)
    …+ Excellent interpersonal and communication skills to effectively lead and engage team members. + Proficiency in using contact center software and analytics ... business services companies in the USA, with a strong call center footprint and operations that extend...expanding, industry-leading organization. We are looking for aBilingual Supervisorto lead and manage the team supporting the… more
    Mass Markets (08/12/25)
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