• iCIMS (Topeka, KS)
    …center of a collaborative ecosystem, partnering closely with Implementation, Integrations, Center of Excellence, and Client Partner teams. The ideal candidate ... to lead a team responsible for orchestrating the successful delivery of client -facing SaaS implementation projects. This role will focus on people leadership,… more
    DirectEmployers Association (08/23/25)
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  • Contact Center Client…

    Mass Markets (Wichita, KS)
    …in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze ... the main point of contact for assigned client accounts. + Ensure service delivery aligns...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
    Mass Markets (09/03/25)
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  • Supervisor Employee Services Contact…

    Ryder System (Topeka, KS)
    …+ Develop and implement operational support policy, procedures, and technology programs to support contact center management + Ensure service is delivered in ... center operations while maintaining customer satisfaction. Ensure Employee Services staff have the training and tools to meet...Center Representatives and Tier 2 Functional Specialist). Ensure contact center staff have the training and… more
    Ryder System (10/15/25)
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  • Contact Center Operations Supervisor

    Mass Markets (Wichita, KS)
    …RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
    Mass Markets (09/03/25)
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  • Contact Center Trainer

    Mass Markets (Wichita, KS)
    …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
    Mass Markets (09/03/25)
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  • Blended Contact Center Agent…

    Mass Markets (Wichita, KS)
    …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
    Mass Markets (09/17/25)
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  • Contact Center Quality Assurance…

    Mass Markets (Wichita, KS)
    …Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and continuous ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
    Mass Markets (09/03/25)
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  • Wichita Contact Center…

    Mass Markets (Wichita, KS)
    …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... center representatives to support inbound and outbound customer service and sales projects for a wide variety of...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
    Mass Markets (10/14/25)
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  • Entry-Level Contact Center…

    Mass Markets (Wichita, KS)
    …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... to support a variety of inbound and outbound customer service and sales projects for a diverse client...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
    Mass Markets (09/25/25)
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  • Bilingual Contact Center…

    Mass Markets (Wichita, KS)
    …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... Center Representatives to support inbound and outbound customer service , sales, and account support for a wide range...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
    Mass Markets (08/27/25)
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