- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns.… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …+ Associate's Degree or equivalent relevant experience. Bachelor's Degree preferred. + Industry leading certification for expertise preferred + 0-2 years of ... experience. **Other Job Specific Skills** + Excellent understanding of English grammar. + Excellent editing skills. + Demonstrated in-depth knowledge of Microsoft Office Products (Word, Excel, Visio, PowerPoint) and Adobe Acrobat Professional. + Experience… more
- Mass Markets (Wichita, KS)
- …Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client ... experience in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze… more
- Mass Markets (Wichita, KS)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Wichita, KS)
- …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- City Wide Facility Solutions (Lenexa, KS)
- …City Wide Franchise is seeking a results-oriented and technology-savvy Call Center Manager to lead a high-performance outbound contact center focused on ... Are you an experienced Call Center Manager or Leader with a...role demands a leader who excels at leveraging modern contact center technologies, automation, data analytics, and… more
- Mass Markets (Wichita, KS)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Biomat USA, Inc. (Topeka, KS)
- …and the disposition of the associated results. + Works in collaboration with the Center Manager to develop the staff's knowledge of their job function and ... as required; reports critical incidents and problematic trends to Center Manager . + Reports compliance status to...Address** **:** 2915 SW Gage Blvd, Topeka, KS 66614 ** Contact :** Alex S. Contreras, _Staffing Partner III_ - ###… more
- Humana (Topeka, KS)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Black & Veatch (Overland Park, KS)
- **Remote Operations Center Manager ** Date: Jul 11, 2025...any and all users. If you would like to contact us regarding the accessibility of our website or ... to use. **The Opportunity** This position functions as the manager of the **Remote Operations (Control) Center ...completing the application process because of a disability, please contact the Employee Relations Department at +### or via… more
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