• Contact Center Quality

    Mass Markets (Wichita, KS)
    …a globally expanding, industry-leading organization. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO ... contact center . You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts. This is a key… more
    Mass Markets (12/03/25)
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  • Quality Assurance Analyst…

    ASM Research, An Accenture Federal Services Company (Topeka, KS)
    …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll...everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to… more
    ASM Research, An Accenture Federal Services Company (11/13/25)
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  • Contact Center Application Developer…

    ASM Research, An Accenture Federal Services Company (Topeka, KS)
    …participates in walk-through, inspection, review and user group meetings for quality assurance . + Participates in production implementation verification and ... and services for adherence to government directives, standards and guidelines concerning quality assurance . + Responsible for entering defects into defect… more
    ASM Research, An Accenture Federal Services Company (12/18/25)
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  • Contact Center Business Analyst II

    ASM Research, An Accenture Federal Services Company (Topeka, KS)
    …WFM Developer will collaborate with the workstream leads to build the Quality Management, Workforce Management and Reporting systems per the defined designs. ... issues. + Creates coded unit tests and works with Testers/Information Assurance to address program and/or security findings. + Prepares required documentation,… more
    ASM Research, An Accenture Federal Services Company (12/18/25)
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  • Call Center Sales Manager

    Mass Markets (Wichita, KS)
    …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
    Mass Markets (11/07/25)
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  • Call Center Customer Service Manager

    Mass Markets (Wichita, KS)
    …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... updates and key messages effectively to supervisors + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting + Design and audit … more
    Mass Markets (10/09/25)
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  • Call Center Operations Manager

    Mass Markets (Wichita, KS)
    …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... updates and key initiatives clearly and effectively. + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting. + Lead quality more
    Mass Markets (10/10/25)
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  • Call Center Supervisor

    Mass Markets (Wichita, KS)
    …departments such as QA, Training, IT, and Recruiting. + Implement and audit quality assurance strategies to maintain service excellence. + Manage hiring, ... Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
    Mass Markets (10/10/25)
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  • Connectivity Engineer, Leased - Data Center

    Meta (Topeka, KS)
    …safe working environment and execute to a vision of 'right first time.' 8. Quality Assurance - Perform physical inspections to ensure vendor work meets DEC ... outside plant cabling (OSP) deployments including OTDR/OLTS testing 25. Experience with Quality Assurance and Quality Control, including progressive… more
    Meta (12/20/25)
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  • Senior Data Center Construction Manager

    Oracle (Topeka, KS)
    …construction, and commissioning phases to meet high-density liquid cooling requirements. + ** Quality Assurance ** : Establish and enforce rigorous quality ... **Job Description** The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure...that our data centers meet the highest standards of quality , efficiency, and sustainability. By staying ahead of industry… more
    Oracle (11/25/25)
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