- Mass Markets (Wichita, KS)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Mass Markets (Wichita, KS)
- …workforce management activities and sets performance goals and objectives accordingly + Be a subject matter expert on your client's business + Manage remote ... the industry. We are seeking an experienced Customer Service Supervisor to oversee and coordinate the daily operations of...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Wichita, KS)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... to report to work at one of our physical contact center locations. To be considered for...results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure… more
- Wolf Creek Nuclear Operating Corporation (Burlington, KS)
- …Performance Evaluations (TPE) process. Act as an OJT Instructor and assist with training as a Subject Matter Expert ( SME ). * Stand shift on rotation as ... including, but not limited to, any deviations or deficiencies, to the Supervisor Chemistry/Master Chemistry Technician. * Assist in maintaining procedures noting any… more
- General Motors (Kansas City, KS)
- …administration activities + Interpret human resources management policies and procedures and engage subject matter expert contacts as needed for support + ... and procedures established by agreements; some direct guidance is received from supervisor + Advise management and other plant personnel on matters related to… more
- University of Kansas (Lawrence, KS)
- …and tracking of action steps. + Serves as a subject matter expert and first point of contact to university administrators on contract provisions. + Works ... Relations Management: + Serve as the initial point of contact for academic labor and employee relations issues and...and Title IX, ###@ku.edu, Room 1082, Dole Human Development Center , 1000 Sunnyside Avenue, Lawrence, KS 66045, ###, 711… more