- Mass Markets (Wichita, KS)
- … Technical Support Representativeto provide first-level support for technical issues in our contact center . You will assist customers ... High school Diploma/GED + 1-2 years of technical support or IT helpdesk experience in a contact center . + Strong knowledge of operating systems,… more
- Pearson (Topeka, KS)
- …**:** Family Technical Support will work remotely as part of our contact center primarily providing technical support services to students and ... of software, hardware, printer, and broadband network issues. **Family Technical Support Analyst Responsibilities** **:** + Troubleshoot...in a calm, courteous and efficient manner + Prior technical contact center / Help… more
- Mass Markets (Wichita, KS)
- …customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal ... POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME)...role, you handle inbound and outbound calls, helping to support customer service, technical support ,… more
- Mass Markets (Wichita, KS)
- …to the success of a globally expanding, industry-leading organization. We're hiring Bilingual Contact Center Representatives to support inbound and outbound ... Required): + 1+ year of experience in customer service, technical support , inside sales, back-office, chat, or...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Wichita, KS)
- …ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support , and customer sales interactions. It ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …requirements, design, build, production and distribution of operational reports based on contact center and business data. Reporting will provide performance ... project management, contract leadership, and the client. Additionally, this role includes forecasting contact center metrics such as contact volumes and… more
- University of Kansas (Lawrence, KS)
- …technical implementation changes which include: facilitating meetings, coordinating between other technical support units, and maintaining contact with ... 8am-5pm, with nights or weekend work possible based on support or project needs. **FLSA Status:** Nonexempt ** Contact...assigned to a KU IT Technology Support Center (TSC) and is responsible for providing technical… more
- Mass Markets (Wichita, KS)
- …customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal ... POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE As a ...entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …of Information Technology experience; requirements development, programming, software testing, technical writing, customer call support (Help Desk). **Other ... systems, problems and/or enhancements. + Analyzes and dissects system requirements and technical specifications to create and execute test cases. Writes and executes… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …technically feasible, translating detailed designs into executable software. + Provides technical site maintenance and advice on moderately complex issues related to ... engine techniques, link integrity, navigation, browsers, graphics, and other technical web developments. + Prepares functional specifications from which programs… more