- Centene Corporation (Topeka, KS)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- Mass Markets (Wichita, KS)
- …trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations , drive performance, and ensure client ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager ...and has a strong work ethic. A background in call center operations management is… more
- City Wide Facility Solutions (Lenexa, KS)
- Are you an experienced Call Center Manager or Leader...Operations , or related field. + 5+ years in call center management with a strong focus on ... City Wide Franchise is seeking a results-oriented and technology-savvy Call Center Manager to lead...rates, conversions, and pipeline growth. + Oversee daily outbound operations , ensuring teams meet and exceed KPIs related to… more
- Lincoln Financial (Topeka, KS)
- …#:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager ** to support the Retirement Plan Services organization in a ... work from home environment. _Background Details_ As a Retirement Call Center Manager , you will..._Nice-to-have experience (Preferred)_ : + Retirement plan knowledge and operations experience + FINRA Series 6 license + Project… more
- Mass Markets (Wichita, KS)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor...Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to… more
- Mass Markets (Wichita, KS)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Wichita, KS)
- …in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center . ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and service delivery.… more