- The Hertz Corporation (Topeka, KS)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Acxiom (Topeka, KS)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Michaels (Wichita, KS)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - WICHITA-MAIZE RD, KS Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Nelnet (Topeka, KS)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles** **3+ years of hands-on… more
- Mass Markets (Wichita, KS)
- …call center team. As a sales manager , you will ensure an exceptional customer experience in all customer touchpoints, including phone service and digital ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Vestis Services (Salina, KS)
- …professional identity. Vestis operates from over 200 locations nationwide. **Overview:** The Customer Service Manager has responsibility of an assigned service ... in your territory + Reports directly to a Service Manager or where a Sr. Customer Service.... + Two years of service and route-based industry experience , with proven track record for growing customer… more
- Wolters Kluwer (Wichita, KS)
- …trusted advisor, escalation point, and mentor-driving continuous improvement in customer experience , internal processes, and cross-functional collaboration. Your ... **Senior Customer Service Technical Specialist (Account Manager -CSAM)...or related field (Master's preferred). + 7+ years of experience in enterprise technical support, customer success,… more
- Ford Motor Company (Topeka, KS)
- …team is looking for a Senior Product Manager to lead a critical customer -facing area: bringing the Vehicle Care experience to life in the FordPass mobile ... and key results (OKRs) for the FordPass Vehicle Care experience . Analyze usage data, customer feedback, and...a specific digital product launch as the Lead Product Manager . **Even better, you may have ** + Proven… more
- Mass Markets (Wichita, KS)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...in call center operations management is required, with additional experience in customer service, technical support, or… more
- Cardinal Health (Topeka, KS)
- …commercializing and monitoring the appropriate products and services. **_The Senior Marketing Manager , Customer Insights & Advisory Boards, is responsible for ... to empower sales and strategy teams. **_Job Summary_** The **_Senior Marketing Manager , Customer Insights & Advisory_** **_Boards,_** is responsible for shaping… more