• AVP , Stars Improvement

    Humana (Frankfort, KY)
    …condition management, health outcomes, patient experience, and plan operations. The AVP , Stars CAHPS & HOS Improvement and Operations is responsible for ... identify trends and areas of opportunity, and drive continuous improvement + Accelerate shared accountability for CAHPS ...Stars and/or member experience + Deep understanding of CAHPS /HOS survey methodology, Stars weighting, and CMS… more
    Humana (12/18/25)
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