• CX Consumer Senior Program…

    Coinbase (Frankfort, KY)
    …the business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and ... to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on...hands-on experience driving support strategy. * Proven ability to lead cross-functional programs with product, CX , and… more
    Coinbase (10/30/25)
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  • Director, CX Analytics

    Coinbase (Frankfort, KY)
    …be doing (ie. job duties):* * Defining and executing a strategic vision for CX Analytics, aligning with CX Consumer and Compliance operations leadership. ... responsible for delivering data-driven insights that power our global Consumer and Compliance CX functions. As Director...and Compliance CX functions. As Director of CX Analytics, you will lead the end-to-end… more
    Coinbase (10/10/25)
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  • Consumer Senior Program Lead…

    Coinbase (Frankfort, KY)
    …and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success ... measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience,...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
    Coinbase (10/03/25)
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  • Compliance Lead Analyst

    Coinbase (Frankfort, KY)
    …regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
    Coinbase (09/10/25)
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  • Lead Teller

    PNC (Covington, KY)
    …have an opportunity to contribute to the company's success. As a full-time Lead Teller within PNC's Retail Branch organization, you will coach Tellers on customer ... position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales… more
    PNC (10/25/25)
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  • Senior Manager, Analytics Engineering

    Coinbase (Frankfort, KY)
    …As the leader of the analytics engineering team, you're going to: * *Build and lead the team: *Hire, mentor, and grow a team of analytics engineers who will work ... closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling initiatives: *Architect our core data models. Provide… more
    Coinbase (08/09/25)
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  • Senior Technical Program Manager,…

    Coinbase (Frankfort, KY)
    …managing large-scale, cross-functional product development efforts. Our mission is to lead complex, strategic initiatives to accelerate and improve product execution ... internal and external stakeholders (engineering, data science, product, compliance, legal, CX , etc.) to translate business requirements into actionable objectives *… more
    Coinbase (09/27/25)
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  • Director of Sales

    Mass Markets (KY)
    …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... selling skills, exceptional active listening abilities, and a strong blend of lead generation, business acumen, and creativity. Frequent overnight travel for client… more
    Mass Markets (08/16/25)
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  • Sales Enablement & Proposal Content Leader

    Concentrix (Frankfort, KY)
    …**Concentrix** is, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, ... powerful data, and strong tech to accelerate CX transformation at scale. **Performance Marketing Group overview** Concentrix Performance Marketing Group provides… more
    Concentrix (10/29/25)
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  • Group Product Manager, Applied Analytics

    General Motors (Frankfort, KY)
    …corporate targets. You will work cross-functionally with our partners in CCA, CX , IT and other functions to accelerate the adoption of data-informed decision-making. ... and business solutions that drive customer lifetime value, optimize consumer experiences, and increase dealer profitability. As a leader...high ROI. Note that this role performs functions of program management but does not sit within a … more
    General Motors (10/25/25)
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