• Call Center Agent

    CDR Maguire (Frankfort, KY)
    CDR Emergency Management, Inc., is hiring multiple Call Center Agents to provide crucial support for a large-scale emergency management mission. This role will ... + Following up with complicated customer calls where required + Completing call notes and call reports as necessary and updating them in the computer + Obtaining… more
    CDR Maguire (07/03/25)
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  • Temporary Hurricane Contact Center…

    Mass Markets (KY)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to… more
    Mass Markets (05/24/25)
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  • Work at Home Contact Center Agent…

    Mass Markets (KY)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... + Appropriately escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling… more
    Mass Markets (05/29/25)
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  • Licensed Auto Insurance Agent - Remote

    Sedgwick (Louisville, KY)
    …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong customer… more
    Sedgwick (06/29/25)
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  • Senior Service Desk Agent

    Cayuse Holdings (Frankfort, KY)
    …articulation. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Strong communication skills; both verbal and ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote...a related field. + Previous supervisor experience in a call center environment **Our Commitment to you… more
    Cayuse Holdings (07/11/25)
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  • Spanish Licensed Health Insurance Agent

    Mass Markets (KY)
    …diploma or GED + Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in Microsoft Word, Excel, ... industry. We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (05/19/25)
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  • Work-at-Home Inbound P&C Insurance Agent…

    Mass Markets (KY)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT AN… more
    Mass Markets (07/08/25)
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  • Licensed Commercial Insurance Inside/Inbound Sales…

    The Hartford (KY)
    …not included). + 2+ years of recent Property & Casualty experience is preferred. + Call center experience valued. + Strong sales acumen with the ability to ... negotiate and sell all messages including those that may be difficult. + Excellent written and interpersonal communication skills. + Competitive nature and strong desire to win. + Demonstration of solid time, organizational, and desk management skills with… more
    The Hartford (06/11/25)
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  • Call Center Team Leader

    Mass Markets (KY)
    …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards ... skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for...+ Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support… more
    Mass Markets (06/13/25)
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  • Call Center Supervisor

    Pearl Interactive Network (Winchester, KY)
    …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... met. + Ensure agents understand and comply with all call center objectives, key performance standards, and... objectives, key performance standards, and policies. + Answer agent questions regarding best practices or difficult calls. +… more
    Pearl Interactive Network (07/04/25)
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