• Call Center Team…

    Mass Markets (KY)
    …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
    Mass Markets (09/12/25)
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  • Customer Experience Agent - Seasonal Tax Software…

    TEKsystems (Louisville, KY)
    Join a dynamic and award-nominated call center team during peak tax season! We're looking for energetic and customer-focused individuals to support both tax ... a team in the running for Mid-Size Call Center of the Year and Contact...across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world… more
    TEKsystems (10/04/25)
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  • Training Specialist

    Mass Markets (KY)
    …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
    Mass Markets (09/11/25)
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  • Call Center Representative

    WelbeHealth (Frankfort, KY)
    …The Welbe Advocate I will focus on either inbound and/or outbound assignments within the Call Center (the Hub), which includes but is not limited to call ... service to all stakeholders (participants, families, partners, and clinic team members), and will be accountable for proper documentation...of one (2) year of experience working in a call center environment where a service/support role… more
    WelbeHealth (10/07/25)
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  • Director, Consult Partner - Contact Center…

    Kyndryl (Frankfort, KY)
    …time, and enhanced customer satisfaction. **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
    Kyndryl (07/29/25)
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  • Service Center Manager

    MRC Global (Louisville, KY)
    …worldwide. **Job Purpose** Create an environment that inspires and engages the Service Center team to deliver results. Accountable for the successful execution ... deliver the service required to support new business. + Lead the Service Center Location to deliver...group situations. + Willingness and ability to be on call as needed to provide 24-hour service to customers.… more
    MRC Global (10/06/25)
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  • Supervisor Employee Services Contact Center…

    Ryder System (Frankfort, KY)
    …professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
    Ryder System (09/24/25)
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  • Contact Center Engineer

    Navient (Frankfort, KY)
    …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer...a destination; it's a mindset of continuous improvement. + ** Lead Together** : Our success comes from how we… more
    Navient (09/19/25)
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  • Senior Data Center Facility Manager

    Cushman & Wakefield (Louisville, KY)
    …& control systems to ensure statutory, policy and contractual commitments are met + Lead the facility management team in the supervision of maintenance programs ... **Job Title** Senior Data Center Facility Manager **Job Description Summary** This position...the collection, analysis and reporting by the facility management team of statistical data and analysis to provide accurate… more
    Cushman & Wakefield (09/16/25)
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  • CPC Support Team Lead

    Datavant (Frankfort, KY)
    …to realize our bold vision for healthcare. + **This is a Remote role ( Call Center )** Full-Time: Monday - Friday 8am-4:30pm EST** Comfortable working in a ... Datavant is a data platform company and the world's leader in health data exchange. Our vision is that...joining Datavant today, you're stepping onto a high-performing, values-driven team . Together, we're rising to the challenge of tackling… more
    Datavant (10/03/25)
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