- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Bridgestone Americas (Williamsburg, KY)
- …this person must have strong interpersonal skills and exceptional customer service experience! Quality Assurance Engineering work focuses on developing, ... and analyzing inspection and testing processes, mechanisms, and equipment * Conducting quality assurance tests and performing statistical analysis to assess the… more
- Bridgestone Americas (Louisville, KY)
- …this person must have strong interpersonal skills and exceptional customer service experience! Manufacturing Quality Assurance work includes: * Defining ... and specifying activities, processes, and standards to fulfill the quality requirements for a manufactured material, component, or product * Building and maintaining… more
- Justice, Bureau of Prisons/Federal Prison System (Ashland, KY)
- …relative to quality assurance . Experience evaluating and investigating quality trends, deficiencies and customer related problems and developing and ... a Bureau of Prisons (BOP) federal correctional facility. The Quality Assurance Manager is considered a ...statement and leads the continuous evaluation and investigation of quality trends, deficiencies and customer related problems… more
- Mass Markets (KY)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- Deloitte (Louisville, KY)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Conduent (Erlanger, KY)
- …to work 2nd or 3rd shift? We've got you covered!** **Become a Quality Assurance Associate** **Location:** (Onsite) Erlanger, KY **Employment Type** : Full-time ... to create measurable value for our clients and their constituents. **About the Quality Assurance Role** We are seeking a dedicated and detail-oriented … more
- Cardinal Health (Frankfort, KY)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Frankfort, KY)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- CVS Health (Paducah, KY)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more