- ISC2 (Frankfort, KY)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- CVS Health (Frankfort, KY)
- …health and be their best selves. We are seeking a highly motivated Account Management professional to support Aetna Mental Well-being and Resources for Living EAP ... in managing financial negotiations, and a growth and retention mindset. The primary success metrics for this role will be client retention, customer … more
- NTT America, Inc. (Frankfort, KY)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... advanced degree (MBA or equivalent) preferred. **Experience:** + 6+ years of customer success , account management, or related experience in a leadership or… more
- RELX INC (Frankfort, KY)
- Job Description Enterprise Customer Success Manager Are... customer success ? Are you a customer focused account strategist? About our Team ... will collaborate with the sales and implementation team on account strategy for assigned customers, understanding the vision and...usage in their program. About the Role The Enterprise Customer Success Manager (eCSM) is… more
- SHI (Frankfort, KY)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work...Software contracts including Enterprise Agreements self-sufficiently for Customers & Account Executives + Proficient in creating quotes within Cisco's… more
- Cengage Group (Louisville, KY)
- …achieve organizational goals **Skills you will need here:** + Proven experience in customer success or account management roles; bachelor's degree preferred ... where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement,… more
- iCIMS (Frankfort, KY)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... Actions () for at-risk customers. + Partner with the Account Manager (AM) on broader account...accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across… more
- Cornerstone onDemand (Louisville, KY)
- The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong ... relationship with our clients, the Account Manager ensures high levels of client...recommend software offerings aligned to business needs for the customer 's long-term success and further adoption of… more
- HUB International (Madisonville, KY)
- …endorsements, rewrites, and reinstatements for existing clients as warranted and guided by Account Manager + Responds to customer inquiries as needed ... community support and involvement through HUB Gives **SUMMARY:** The Account Manager Assistant is accountable for delivering...Manager Assistant I has an impact on agency success by assisting in achievement of client retention goals,… more
- Renaissance (Louisville, KY)
- …new business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has meaningful sales experience and brings developing ... our actions, and grow and evolve. **Job Description** The Account Manager II is responsible for managing...renewal rates and strong collaboration with Customer Success partners and members of the Account … more
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