• Director , Customer…

    Prime Therapeutics (Frankfort, KY)
    … Director , Customer Experience & Omnichannel **Job Description** The Director Customer Experience & Omnichannel leads a team to identify ... problems and help them to achieve their goals. This position develops Customer Experience strategies for multiple customer types (member, clients, health… more
    Prime Therapeutics (09/04/25)
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  • Associate Director , Commercial Data…

    Otsuka America Pharmaceutical Inc. (Frankfort, KY)
    **Job Summary** The Associate Director (AD), Commercial Data Management (CDM) within Data Enablement (DE) for Business Analysis (BA) is accountable for strategically ... and utility of Otsuka's data assets. **Job Description** Reporting to the Director CDM, this role will be responsible for providing strategic insight and… more
    Otsuka America Pharmaceutical Inc. (08/13/25)
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  • Director , Consult Partner - Contact Center…

    Kyndryl (Frankfort, KY)
    …such as Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for ... center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive modernization of… more
    Kyndryl (07/29/25)
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  • AVP Software Engineering for Marketing…

    Humana (Frankfort, KY)
    …technology. You'll oversee engineering teams building platforms that power personalized customer journeys, omnichannel campaigns (email, SMS, push, social), CRM ... platforms. + Align engineering initiatives with business goals (eg, customer acquisition, retention, revenue growth). + Drive innovation in AI/ML-driven… more
    Humana (08/23/25)
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