- Robert Half Technology (Lexington, KY)
- Description We are looking for a Help Desk Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and ... problems and help our customers install applications and programs. Help Desk Engineer responsibilities include resolving network issues, configuring… more
- TekSynap (KY)
- …and trouble tickets to provide general IT support. + Create, update, and close out help desk tickets accurately and efficiently. + Collaborate with other Tier I ... Must be a US Citizen **Overview** We are seeking a part time **Tier I Help Desk Technician** to provide high quality technical support to our end users. The Tier… more
- Robert Half Office Team (Florence, KY)
- Description We are seeking a dedicated Contract IT Help Desk Support Specialist to join our client's team and provide exceptional technical assistance to end ... disruptions to business operations. Requirements Required Qualifications: + Proven experience in a help desk or IT support role, preferably at Tier 1 or Tier 2… more
- Jennie Stuart Medical Center, Inc. (Hopkinsville, KY)
- …Work includes using independent judgment in classifying problems, determining severity/impact and prioritizing resolutions to lessen impact, providing technical ... advice, correcting hardware and software problems, and providing assistance to users and technical personnel through remote administration of network and use of system monitoring tools, and coordinating problem resolution activities with user, technical and… more
- Pearson (Frankfort, KY)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... corporate staff, and customers, by handling inbound calls to the School Support Help Desk and assisting our staff and customers to evolve their understanding of… more
- TEKsystems (Frankfort, KY)
- …+ Experience with cloud productivity suites and directory services + Familiarity with help desk operations and service desk workflows + Knowledge ... and peripheral devices Preferred Qualifications: + Prior experience in a help desk or technical support role + Familiarity with enterprise mobile device… more
- The Clorox Company (Burnside, KY)
- …Burnside, KY / Summer Shade, KY, and Glen, MS locations to create and manage help desk tickets for all users; time clock configuration and maintenance; network ... IT standards for hardware purchases; order all new desktops/laptops, desk phones; manage site IT recycling efforts; manage IT/OT...reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us.… more
- US Tech Solutions (Florence, KY)
- …and diagnosis * Resolve and close incidents and service requests as per help desk procedures and allocated timelines * Escalate unresolved incidents and ... within agreed timescales * Log incident and service request details per help desk procedures * Communicate with customer regarding incident progress * Ensure… more
- IT Concepts (Louisville, KY)
- …may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates must be able to meet the ... operation and user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support tickets, and performing diagnostic and… more
- NTT DATA North America (Louisville, KY)
- …Computer Science, Information Technology, or a related field. * 6+ years of experience in help desk or technical support, providing Level 1 or Level 2 support to ... innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions,… more