- ManpowerGroup (Louisville, KY)
- Our client, a leading organization in the hospitality industry, is seeking an IT Help Desk professional to join their dynamic team. As an IT Help ... attitude, which will align successfully within the organization. **Job Title:** IT Help Desk **Location:** Remote (Louisville, KY) **What's the Job?**… more
- Insight Global (Louisville, KY)
- …Insight Global is seeking a Technical Support Specialist to assist internal users with computer applications and hardware, including PCs, servers, and mainframes. ... This role involves answering questions about system procedures, online transactions, system status, and downtime protocols. The specialist will collaborate with network services, software engineering, and application development teams to restore service and… more
- Robert Half Technology (Louisville, KY)
- …compliance, and HIPAA guidelines at all times Requirements Requirements: + 1-2 years of IT support or help desk experience preferred + Experience imaging ... organization in Louisville Kentucky seeking a motivated and customer-focused Level 1 Help Desk Analyst for a contract position. This role is responsible for… more
- GovCIO (Frankfort, KY)
- …such as CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support, or Help Desk Institute (HDI) Certification. + ... issues. + Be accountable, punctual, and ready to take help desk calls at the start of...Knowledge of medical terminology or prior experience in healthcare IT support. + Prior military service and/or experience working… more
- Waystar (Louisville, KY)
- …asset tracking and inventory management. **WHAT YOU'LL NEED** + 2+ years of experience in IT Help Desk or end-user support roles. + Strong troubleshooting ... **ABOUT THIS POSITION** The Advanced IT Support Engineer is a senior-level Tier 1...technician who serves as a technical leader within the Help Desk team. This role focuses on… more
- IT Concepts (Louisville, KY)
- …relevant experience may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates ... optimal operation and user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support tickets, and performing… more
- GovCIO (Frankfort, KY)
- …remote teams effectively in a 24x7 environment. + ITIL 4.0 foundation certification. + Help Desk Institute or Service Desk Institute certification. Desired ... 8-12 years of experience. + Minimum 3 years of IT Service Desk experience, with an additional...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Frankfort, KY)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be required to ... Required Skills and Experience + Minimum 2 years of IT work experience + Strong understanding of troubleshooting ...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Frankfort, KY)
- …across procurement, deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional teams to ... + **Collaboration & Customer Support** + Work with service desk and IT support teams to resolve...can't do it alone. We need great people to help us do great things - for our customers,… more
- US Tech Solutions (Florence, KY)
- …and diagnosis * Resolve and close incidents and service requests as per help desk procedures and allocated timelines * Escalate unresolved incidents and ... timescales * Log incident and service request details per help desk procedures * Communicate with customer...Conduct customer satisfaction callbacks and surveys * Complete GET IT training for On-Site Support Analysts * Comply with… more
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